Pool service questions, answered.

We are based in Greenville, Texas and serve Greenville, Caddo Mills, Royse City, Rockwall, Fate, Heath, Quinlan, Commerce, and Wills Point. If you are just outside that list, call or text (903) 453-7337 and we will let you know whether we can hold a route day there.

Weekly service is priced per pool, not per square foot of some generic chart. Pool size, features, condition, and debris load all matter. We walk the pool, quote one number for free, and that is the number — no add-on surprises.

Kingdom Pools is locally owned and based in Greenville, Texas. You are calling a local business you can reach directly — not a call center, and not a national franchise.

Call or text (903) 453-7337, or send the quote form on this site. We look at your pool, tell you what it needs, and give you a clear price — free, and no pressure.

Both. Most customers start with weekly service, but we also do one-time green-to-clean recoveries, repair visits, and seasonal openings and closings for people who handle the weekly work themselves.

Tell us. If the water is not swim-ready because of the work we did, we come back and fix it. Every visit ends with a photo-and-numbers report so you can see exactly what we found.

Yes. Saltwater pools are most of what we see in Rockwall County. We clean and test salt cells, manage salt and stabilizer levels, and keep the generator producing properly instead of letting it scale up and quit.

Yes — Kingdom Pools LLC is licensed and insured, so your property and your pool are protected while we are on site.

Every weekly visit includes skimming the surface, brushing walls and tile, vacuuming, emptying the skimmer and pump baskets, testing and balancing the water, and a visual check of your pump, filter, and heater. You get a report with photos and the chemistry numbers after each visit.

It depends on pool size, features, and condition — a small plunge pool and a large pool with a spa and water features are not the same job. We look at your pool in person and give you one clear price for free, with no pressure and no contracts.

Usually the same week you call. We will quote your pool, pick your service day, and put you on the route. Call or text (903) 453-7337 to get on the schedule.

No. As long as we can reach the pool, you do not need to be there. Most customers never see us — they just come home to clear water and a report in their messages.

Almost always, yes. Green water is algae, not a dead pool. The exceptions are structural problems — failing plaster, a cracked shell, or equipment that cannot circulate water. We look at the pool first and tell you plainly which one you have.

Most pools clear within a few days of treatment, and some take a follow-up visit. It depends on how long the pool sat, how much debris is on the bottom, and whether the filter is healthy. We tell you what to expect before we start.

Sometimes — and sometimes that is the wrong move, because draining a pool in Texas heat can damage the surface. We check the water and the shell first and recommend the option that actually costs you less over the season.

Yes. Clearing leaves and sludge is part of the job. A pool cannot stay clear if the bottom is still full of organic material.

No. Diagnosis is free. We identify the issue, explain it in plain English, and give you a price before any work begins.

Most repair calls get a technician on-site within a couple of days, and urgent issues — a dead pump, an active leak, no circulation in August — get moved up. Call or text (903) 453-7337 and tell us what it is doing.

It depends on the pump's age, the cost of the repair, and how much power it draws. A variable-speed pump often pays for itself in electricity, so sometimes replacing is the cheaper move over three years. We will show you both numbers instead of guessing.

Yes. We service all major brands and whatever is already on your pad.

If you are losing more than about a quarter inch of water a day with normal Texas heat, or the water drops faster with the pump running, that points to a leak rather than evaporation. A wet spot in the yard, a sinking deck, or air in the pump basket are stronger signs.

Most often at the skimmer throat, around light niches and return fittings, in the plumbing underground, or at the equipment pad. The shell and tile line are the next most common.

Often, yes. Skimmer, fitting, and equipment leaks are usually repairable in place. Underground plumbing leaks sometimes need a targeted dig, and we mark the spot first so the cut is small.

Yes. Water loss drops the level below the skimmer, the pump starts pulling air, and that can burn up a motor. A small leak is a cheap fix; a burned pump is not.

Usually the cell is scaled or failing, the salt level dropped, or the stabilizer is too low so the chlorine burns off in the sun. The generator is working, but not producing enough. Testing the cell output and the water together finds it.

In North Texas, typically every few months depending on your calcium hardness. High hardness scales the cell faster, which is why we check calcium as part of saltwater service.

Most cells run three to seven years depending on hours, water chemistry, and how well they are maintained. Cleaning on schedule and keeping the chemistry right is what gets you the long end of that range.

We install and service salt systems, and we will tell you honestly whether it makes sense for your pool versus staying on traditional chlorine.

Most North Texas pools open in April or May, before the first hot stretch. Opening earlier is cheaper than recovering a green pool in June.

You do not have to — many pools run year-round here. If you do close it, it needs to be balanced and protected, because a covered pool with bad chemistry still grows algae, just slower.

Cover removal and cleaning, debris removal, equipment startup, filter and pump check, and water testing and balancing. Anything that failed over the winter gets quoted separately before we fix it.

Freezing nights can crack plumbing and equipment, and standing water grows algae and stains the surface. Winterizing is the cheap insurance.